Shipping policy
Welcome to ARUVAM.
By accessing or using our website, products, or services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. About ARUVAM
ARUVAM is a brand focused on premium design-driven products and creative offerings, operating under the philosophy “Beyond the Form.”
All services, content, and products provided through this website are subject to these terms.
2. Eligibility
By using this website, you confirm that:
• You are at least 18 years old, or
• You are accessing the site under the supervision of a parent or legal guardian.
3. Products & Services
• All product descriptions, images, prices, and availability are subject to change without prior notice.
• We reserve the righ…
[3:14 pm, 11/01/2026] My No: Thank you for shopping with ARUVAM – Beyond the Form.
Please read our Shipping Policy carefully to understand how we process and deliver orders.
1. Order Processing Time
• All orders are processed within 2–5 business days after payment confirmation.
• Orders are not shipped or delivered on Sundays or public holidays.
• In case of high demand or unforeseen delays, processing time may increase. Customers will be informed accordingly.
2. Shipping Locations
• We currently ship across India.
• International shipping may be introduced in the future.
3. Shipping Charges
• Shipping charges (if applicable) are calculated at checkout based on:
• Delivery location
• Package weight
• Courier partner rates
• Any promotional free-shipping offers will be clearly mentioned on the website.
4. Estimated Delivery Time
• Standard delivery time: 5–10 business days after dispatch.
• Delivery timelines may vary depending on:
• Customer location
• Courier partner
• Weather conditions or external factors
📌 Delivery times are estimates, not guarantees.
5. Order Tracking
• Once your order is shipped, tracking details will be shared via:
• Email / SMS / WhatsApp (as applicable)
• You can track your order using the provided tracking link.
6. Delays & Service Interruptions
ARUVAM is not responsible for delays caused by:
• Courier service disruptions
• Natural calamities
• Government restrictions
• Incorrect or incomplete delivery address provided by the customer
7. Incorrect Address / Failed Delivery
• Customers are responsible for providing accurate shipping details.
• If an order is returned due to:
• Incorrect address
• Customer unavailable
• Refusal to accept delivery
Re-shipping charges may apply.
8. Damaged or Missing Packages
• If your order arrives damaged or incomplete:
• Contact us within 48 hours of delivery
• Share unboxing photos/videos as proof
• Claims raised after 48 hours may not be accepted.
9. Split Shipments
• In some cases, orders may be shipped in multiple packages.
• Customers will receive tracking details for each shipment.
